Japan Airlines, also known as JAL Nikko, is an international airline. Its headquarters is in Shinagawa. Japan Airlines has been rated a 5-Star Airline for the quality of its airport, And its staff service is also excellent and pleasing. Product rating includes seats, amenities, food & beverages, cleanliness, etc. Service rating is for both cabin staff and ground staff. Then the question is, How do I cancel and refund at Japan Airlines?

And why? So, let me tell you, Sometimes it happens that more critical work than your trip gets interrupted due to which you may have to cancel the trip. And if you want more information about japan airlines, you can contact the customer service number.

How do I cancel and refund at Japan Airlines?

To cancel your flight reservation with Japan Airways, just follow these easy steps:

  •  https://www.jal.co.jp/in/en/ is the link for the official website. If you want, you can click on the blue link, and you will be taken to the official website.
  • When the first page of the official website opens, you will find “manage trips” Japan Airlines Manage booking written on the top left-hand side of the page.
  • After that, click on the “my trip” tab and enter your confirmation code and the last name according to your original ticket. And press enter.
  • The confirmation code and booking name should be correct and should be kept handy.

Or you can directly contact Japan customer service through these numbers:

USA: 18005253663

UK – 03448569778 



  • You will be redirected to a new web page which will consist of all the booking information for your flights.
  • Select the flight on which you want to cancel. Then, tap on the button which says ‘cancel the flight.’
  • Keep on following the instructions which are popping on the screen. If your flight is applicable for some cancellation charges, you must pay them.
  • If your flight is refundable, you can request your refund, and the refund amount will be based on the date you have canceled your flight.
  • In the case of non-refundable flights, you will only receive taxes.
  • After that, you will receive a confirmation on your contact number or your email id.

If you are unable to cancel your flight details online, you can contact these numbers for flight cancellation:

USA: 18005253663

UK – 03448569778 



JAL cancellation Policy

Japan Airlines gives you the opportunity to cancel your ticket if you are forced to change your travel arrangements.

  • Preparedness: Japan airway’s cancellation policy is customer-friendly, so go ahead if you want to cancel your flight.
  • Saves money: You can cancel your ticket at Japan airways within 24 hours of your purchase.
  • Then, you will be charged with no cancellation fees to cancel your Japan airways. This will help you in saving money.
  • Saves time: Cancelling your flight will not take much time as you have to go through a straightforward cancellation procedure and then wait for a refund.
  • Keeps the plan on: with the change in plan, you have to cancel the bookings. But you will either have a refund, or your refund will go to your travel credit.
  • Even for non-refundable reservations, you will receive only taxes if you cancel your booking.

So, this makes it clear how convenient this cancellation and refund policy option |  is for you. Also, if you want to have more idea about it, you can call the Japan Airways customer service number, and they will tell you the rest.

USA: 18005253663

UK – 03448569778 



Japan Airlines change flight fee

● When the flight bookings are changed on Japan Airlines within 24 hours of their purchase, you won’t require paying any change fee. In addition, rebooking is free of cost when you change a flight on the same day.

● Furthermore, you will be required to pay the fare difference of the flights and the applicable fees. You can get all information about the taxes, fees, and charges by simply calling the Japan Airlines phone number.

Japan Airlines customer service

  • The passengers can contact customer service for any doubt. This article is all about learning different ways to connect to the airlines so the passengers can learn a suitable and hassle-free way to cancel their tickets. 
  • Japan Airways has a hassle-free website for the easy service of its customers. To cancel your ticket, you can reach their customer support through these steps:
  • Open the Japan Airways website by tapping on the URL https://www.jal.co.jp/in/en/
  • You have to scroll throughout the website until you reach its bottom page to contact them.
  • There, you will find many tabs written in white.
  • From them, choose the tab “CONTACT US.”
  • After clicking on that, you will be redirected to a new page.
  • You will come across many frequently asked questions by the customers of Japan Airways.

So, They are just a call away. By contacting these numbers, you can get to them and ask them about any procedure, whether booking, canceling, or luggage inquiry.

USA: 18005253663

UK – 03448569778 




Q1. What is the toll-free number of Japan Airways?

You can call Japan Airways, who are present at your service at any time of need. The toll-free number are 1800-103-6455 and 1800-102-4135

Q2. Can I change the dates of my flight online?

 Yes, you can cancel your booked flight online by going through the official website of Japan Airways. The URL for which is https://www.jal.co.jp/in/en/

Q3. What are the charges for canceling a flight at Japan Airways?

 There is a cancellation fee while canceling a specific flight. However, if you cancel your ticket at Japan airways within 24 hours of your purchase, you will not be given any canceling charges.

Q4. How will I get to know if my flight is canceled?

 After following the cancellation procedure, you will receive a confirmation for the same on your email ID registered while booking your flight.

Q5. How late can you cancel a Japan Airways flight?

You can cancel your ticket at Japan airways before your scheduled departure. Like if, if your flight leaves at 8:00 am, you can cancel your flight till 07:50 am.

Q6. How long does it take for Japan airways to refund money?

  Japan airways provide a refund within two weeks of submitting the refund request.


So, After giving this blog a thorough read, you will have a clear idea about the process, policy, and steps you must follow if you cancel your ticket. Japan Airlines is very popular among people because it is flexible and convenient for its passengers. In addition, Japan Airlines aims to provide the best services to its passengers.

You also know where to refer to for the process and what is the exact customer service number that will provide you with the correct information and will initiate the steps for the ticket cancellation.

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