Sun Country Cancellation Process

It isn’t easy to understand what to do when your plan for a vacation gets canceled. But if you have your tickets booked in Sun Country and wish to cancel your flight. Read the Sun country 24-hours cancellation policy. Cancel on time. For help, call: +1 65190518737 or dial +1 801 630 8358

Can I cancel my Sun Country flight and get a refund?

 When your trip gets canceled. Or you know that your trip will get canceled soon because you have a meeting scheduled, then you will have to cancel the flight tickets. But there are a lot of questions in your mind the moment you think about the cancellation. Here’s the answer:

  • Time taken: if you have a sudden meeting scheduled, it is evident that you will be busy planning for the same. At that time would not want to get involved in a long cancellation process. But with Sun country, you will not have to go through a long process.
  • Application date: there’s no time for application. Suppose you have a change of plan even 24 hours before the flight’s departure. There is no compulsion that you will have to cancel within some time.
  • Refund process: when you apply for cancellation, you do not have to do much for a refund. The extra work needed is that you will have to fill in the form for a refund.

Also, if you are running short of time, you can call Sun Country customer service, and they will help you with the same. Here’s the contact number:

USA: +1 65190518737 or dial +1 801 630 8358

Timings: 6 AM-7 PM 

If you think you have time to wait for someone to answer your queries, then you can also avail the email option of Sun country customer service. In that, you can drop your queries, and the team will get back to you.

Do you get your money back if you cancel a flight to Sun Country?

The main concern about canceling the tickets is that you want the money back. It’s a known thing that flight tickets are very heavy on pocket. So to know how to get the money back, you do have questions like “do your get your money back if you cancel a flight to Sun country?”. Yes, you do. Here’s how:

  • The first step is to open the official website of Sun Country. It is important that you open the official website and do not get misled by any other websites.
  • The URL for the same is You can click on the blue link, and you will be taken to the official website.
  • As the website opens, you will find the “my bookings” option on the very first page. Click on that.
  • You will have to wait for a while for the fresh page to open. Till the time you are redirected, do not press on anything else and wait.

If there’s any confusion in following the step here or you are unable to find the website, then here is the Sun country phone number that you can refer to.

USA: +1 65190518737 or dial +1 801 630 8358

Timings: 6 AM-7 PM 


  • If you did not have any problem, then by now, you should be on the page where you are required to give the “reservation code” and the “passenger’s name.”
  • For the reservation code, you can refer to the official email with which you had created your account. The reservation code will be sent to you there while you have booked your tickets.
  • Once you have written the correct pieces of information, you will be able to see your ticket, and below that will be the cancellation option.
  • Click on that, and your cancellation request will be initiate. The message for the same will be sent to your registered email ID and phone number.

If you do not receive an email or face any trouble initiating the cancellation process, then you can call the Sun country customer service team.

USA: +1 65190518737 or dial +1 801 630 8358

Timings: 6 AM-7 PM 

Sun Country refund policy (eligibility)

Once you have applied for cancellation, the next important step is to get your flight ticket booking money refunded. Well, if you have to get the tickets refunded, then you will have to fit into the eligibility criterion of Sun country. Here’s the list:

  • You can only get the flight tickets refund or even apply for that if you have made the bookings for the flight through the official website.
  • If you have made the bookings for the flight through a travel agency, then that is a third-party booking, and for that refund, you will have to talk to the travel agents.
  • You will not be eligible for a refund if you have “non-refundable” tickets. You will not get a refund for non-refundable tickets even if you cancel them in the first 24 hours.
  • If you have missed your flight and want to cancel and refund your tickets, you will not be eligible for cancellation or refund.
  • You will not get a refund for an upgraded ticket that was a complimentary upgrade.
  • If you have made a group booking and now you want a refund for just one passenger, then that will not be possible.

So, these are the eligibility criterion according to Sun country’s refund policy. If you want to learn more, contact the Sun Country customer service team, who will guide you in the process.

USA: +1 65190518737 or dial +1 801 630 8358

Timings: 6 AM-7 PM 

Sun Country Airlines flight date change policy (question)

SL. No.Sun Country Airlines flight date change policy (question)Answer in YES/NO
1Tickets booked through official websiteYES
2Tickets booked through travel agencyNO
3Check-in complete ticketsNO
4Upgraded ticketsNO
5Flights that are missedNO
6Single ticket refund from a group bookingNO
Sun Country Airlines flight date change policy details

Some of the most frequently ask questions are include here about eligibility for a refund. If you are in a hurry, just see the table that’s give above, and you will know if you are eligible for the same or not.


1) do I have to pay for cancellation if I cancel the tickets within 24 hours?

No, if you cancel the flights within the first 24 hours, then you will not have to pay any charges.

2) how long does it take for frontier airlines to refund?

It takes around 7-10 days for the refund amount to get credit to your account. If it takes more time, you can call the customer service team, who will guide you.

3) what is the 24 hours cancellation policy?

Sun Country airlines 24 hours cancellation policy means the penalty amount is zero if you cancel the tickets within the first 24 hours. And the charges are the most if you cancel the ticket in the last 24 hours.

4) Has there been a change in the policy after covid?

There have been minor changes in the cancellation policy compared to the one that was followed during covid. Visit the official website of Frontier airlines, and you will get the information require. 

5) Sun Country refund policy COVID. Can I get the money back?

However, yes, you will get a refund if you have covid and could not travel because of that. You can cancel your ticket and apply for a full refund then.

Also, if there’s an unfortunate situation like death due to covid in the family, then Sun country provides a full refund for the same regardless of the booking date. 


Thus by the end of the blog, you have all the required information. Be it the refund process or the policy that you have to follow and see if your ticket is eligible for the upgrade in every way, and you have an idea about everything.

Follow the steps given here, and if you have any other queries, you can call the customer service team at the given numbers, and your problem shall get resolved. Cancel on time. For help, call: +1 65190518737 or dial +1 801 630 8358

Hope you have a good trip!

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